Equipment issues

Sad to say, but many equipment setups work against their owners, conflicts can occur and each system crash or forced restart makes the next more likely. Just like a car, software installations need maintainence, I wouldn't go in for an advanced driving lesson in a car which kept stalling or had faulty brakes - but you'd be surprised how many systems are poorly enough to cause considerable delays during a visit.

If a computer is crashing often or if a procedure we need to cover, such as a scanning or printing is not working properly there is, unfortunately, little point in booking a session.

If you need help with setting up hardware or restoring software we can, of course, advise and can refer you to reliable support specialists. Same goes for storage, networking and data retrieval systems. There are some good specialists out there who can give a massive amount of help, so no need to feel as if you are alone in trying to discover the next clue to your survival [yes- we can all feel as if we are trapped inside an episode of Hitchhikers Guide to the Galaxy at times].